BPO/KPO/ITES Jobs for Freshers: Voice Process: Walk in today, 27th, 28th, 29th, 30th June and 1st, 2nd July 2011
Posted on June 27th, 2011Customer Service-Voice Process
Qualification: Any Graduate
Exp: 0-5yrs
Job Description:
- Excellent written and verbal communication skills-Ability to communicate correctly and clearly
- Strong customer service focus – Ability to empathize with the customer & prioritizing customer needs
- Good problem solving, reasoning, data gathering,and analytical skills.
- Ensure that transactions are processed as per the Desk Top Procedures
- Ensure that the assigned targets in accordance with the SLA metrics are met
- Ensure that the quality of the transactions is in compliance with predefined parameters laid down by the SLA metrics
- Ensure adherence to established attendance schedules i.e. as per predefined rosters
- Ensure adherence to Company Policies and Procedures
Candidate Profile:
Flexible to work in night shifts.
Have excellent communication skills
Proficient in computers
[ad#ad2]
Work Location: Pune
Company Name: EXL Services.com ( I ) Pvt. Ltd
Walk-in Date: 27th June to 2nd July 2011
Time: 10:00am to 04:00pm
Walk-in Venue:
EXL Services.com ( I ) Pvt. Ltd.
3rd Floor, Tower No.12
Magarpatta City, Hadapsar
Pune.
Keywords: Freshers jobs in Pune, PUNE BPO, Pune walkins, voice Process
