BE/B.Tech, B.SC, BCA Freshers Jobs: Voice Process: Walk in on 30th December 2011
Posted on November 28th, 2011Fresher
Exp: 0-1yr
Qualification: BE/B.Tech/ BSC-CS/BCA
Job Description:
-Handles technical support requests from the Customers and provides quick & efficient resolution accordingly.
-Customer technical support requests arriving via telephone & E-mail in a prompt, courteous, and knowledgeable manner.
-Thoroughly and efficiently gathers customer information, assess and fulfills customer needs, educates the customer where applicable to prevent the need for future contacts and documents the interaction through tracking tools.
-Provides quality service and support in a variety of areas as per the service boundary.
-Performs miscellaneous job-related duties as assigned and reports the progress/process to the Reporting Manager
-Highly developed sense of integrity and commitment to customer satisfaction
-Communicates effectively through both verbal and written channels
-Ability to work with a team and follow instructions from supervisors and Adheres to procedures laid by the department.
-Willing to work in night shifts.
Work Location: Chennai
Company Name: FIS Global
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Walk-in Date: 30th Nov 2011
Contact person: Waheeda – HR – Executive
Walk-in Venue:
54,Vijyaraghava road,T.nagar – 17
(opp to old sun tv office/Anna Arivalayam – Anna salai)
Keywords: Chennai Fresher, Chennai jobs, Freshers jobs in Chennai
