Clerical Jobs: Customer Relationship Executive Jobs in Union Bank of India
Posted on September 22nd, 2010Union Bank of India
Customer Relationship Executive: 250 posts
Age (As on 22/09/2010) : 21-30 years,
Pay Scale : Rs.20000/- per month
Qualifications:
The candidates are required to be Graduates in either Arts/Science or Commerce with 60% marks. (55% for Reserved Category candidates ie SC/ST/OBC/PWD).
AND
Should be an MBA/Post Graduate Diploma in Management from a Institution having approval of AICTE.
Applicants with IRDA and AMFI certifications will be given preference.
Soft Skills:
Candidates with good communication skills, pleasant manners and convincing abilities with creative bent of mind and drive will be preferred
Selection Process:
A committee consisting of a General Manager assisted by a Dy.Gen.Manager and an Asst.Gen.Manager to be appointed by the Chairman & Managing Director shall call the short-listed candidates for a Group Discussion followed by a Personal Interview. If large number of applications is received in response to the Bank’s Advertisement, the Bank may hold a preliminary written test to shortlist candidates, based on merit in the test, for a Group Discussion followed by a Personal Interview. A psychologist would associate in the Group Discussion.
WRITTEN EXAMINATION / TEST:
| (A) Objective Test – 225 Questions – 200 Marks (Duration: Composite 135 Minutes) Sr. No. | Name of the Test Paper | No. of Questions & Marks |
| 1. | Test of Reasoning | 75 questions carrying 80 marks. |
| 2. | Test of Quantitative Aptitude | 50 questions carrying 60 marks. |
| 3. | Test of General Awareness | 50 questions carrying 60 marks. |
| 4. | Test of English Language ** | **50 questions carrying 50 marks. |
| Composite 2 Hours & 15 Minutes Duration | 225 questions carrying 200 marks. | |
The candidate shall be required to qualify in each of the above Objective Test as per Cut-Off Marks determined on the basis of the Performance in each test, subject to a minimum of 40% (35% for Reserved Category) in the aggregate of 200 marks of the Objective Test. Candidates failing to obtain the minimum qualifying marks will not be declared to have cleared the Objective Test. The Bank However reserves the right to lower the minimum qualifying marks determined on the performance in the written test. **The Test of English Language is for ‘qualifying purpose’ only. Hence, though the candidate has also to pass in the Test of English Language, the marks obtained in the Test will not be reckoned in the aggregate of 200 marks of the written examination, for the purpose of Merit Ranking.
(B) Objective Test in “Computer Knowledge” & “Subject of Specialization”:
Besides the Objective Tests of Reasoning, Test of Quantitative Aptitude, Test of General Awareness and Test of English Language, which will be administered on the lines as indicated in Para 14(I)(A) above, there shall also be two additional Objective Tests administered – (1) One Test on “Computer Knowledge’ of 50 questions, carrying 50 marks and of a duration of 30 minutes and (2) the Second Test on the ‘Subject of Specialization relevant to the Post’, of 50 questions carrying 50 marks and of a duration of 30 minutes.
THERE WILL BE PENALTY @ ONE-FOURTH OR 0.25 OF THE MARKS ASSIGNED TO THAT QUESTION FOR WRONG ANSWERS MARKED IN ALL THE OBJECTIVE TESTS, WHICH WILL RESULT IN NEGATIVE MARKS FOR EVERY WRONG ANSWER. If the total of the penalty for a test is in fraction, the marks obtained will be rounded off to the nearest integer.
The Minimum qualifying marks in each of these two Objective Tests shall be 50% (45% for Reserved Category). The Bank However reserves the right to lower the minimum qualifying marks determined on the performance in the written test. The marks obtained in this Objective Test will be added to the Marks obtained in the other Objective Test specified in Para 14(I)(A) above, Interview Marks, and marks obtained in the Group Discussion, if held, for final Merit Ranking.
14 (II): GROUP DISCUSSION
A Group Discussion, shall carry 50 marks and shall be conducted to assess the candidate’s presentation skills, leadership qualities, inter-personal qualities, team spirit, etc. The minimum qualifying marks for the Group Discussion would be 50% marks (45% for Reserved Category Candidates)
(III): PERSONAL INTERVIEW.
A Personal Interview of 50 marks shall be conducted to assess the candidates’ academic record, power of expression, clarity of thought, qualities of leadership, extra curricular activities, hobbies, general demeanour, behaviour, communication skills, etc. The minimum qualifying marks for the Personal Interview would be 50% marks (45% marks for Reserved Category Candidates).
NOTE: The Bank reserves the absolute right to decide as to whether to hold all or any of the modes of Written Test & / or Group Discussion & /or Personal Interview for selection of the candidates to the respective post. The Bank also reserves the right to alter the structure of the written examination depending upon factors like number of eligible applications, etc.
WRITTEN EXAMINATION / TEST CENTRES & ISSUE OF CALL LETTERS FOR THE WRITTEN EXAMINATION / TEST:
The Written Examination/Test will be held tentatively on 05.12.2010 at the Examination Centres indicated below. The full address of the Examination Venue at the Examination Centre will be advised in the Examination Call Letters. The Examination Call Letter will be despatched to the prima-facie eligible candidates, based on the information provided in the Application, by Post, well in advance of the date of written examination to reach by 29.11.2010 at the correspondence address given by the candidate in the Application Form. In case the candidates do not receive the their call letters by 29.11.2010, they may download their call letters from the Banks Website from 30.11.2010 to 04.12.2010.
HOW TO APPLY :
(a) Candidates MUST POSSESS HIS / HER OWN VALID PERSONAL E-MAIL ID WHICH SHOULD BE VALID FOR THE ENTIRE DURATION OF THIS RECRUITMENT PROJECT. In case a candidate does not have a valid personal e-mail id, he / she should create his / her new e-mail id. THIRD PARTY E-MAIL IDs ARE NOT PERMITTED.
(b) Eligible candidates are required to apply only ‘ON-LINE’ through our website www.unionbankofindia.co.in. between 22.09.2010 to 07.10.2010 No other means/ mode of application will be acceptable.
A Candidate can submit ONLY ONE ON-LINE APPLICATION which can be made between and 22.09.2010 to 07.10.2010 (both days inclusive).
(c) Candidates should keep the particulars of their Educational Qualifications, Work Experience details, and other Personal details ready before applying as these details are required to be entered in the On-Line Application. 17
(d) To apply ON-LINE :-
(i) Go on to the Internet and to the Bank’s website ‘www.unionbankofindia.co.in’ and on the Home Page under the link “Careers”, access the Recruitment Notification entitled “UNION BANK RECRUITMENT PROJECT – 2010-CRE
(ii) Print the Recruitment Notification and the Recruitment Application Fee Payment Challan (On Page 18) and make payment of the prescribed Application Fee at any Union Bank of India Branch, as spelt out under “PAYMENT OF NON-REFUNDABLE APPLICATION FEE & POSTAGE CHARGES” in Para 17 above from 22.09.2010 to 07.10.2010.
(iii) re-visit the Bank’s Website and the Recruitment Notification
(iv) CLICK ON THE APPROPRIATE LINK _?(1) “ON-LINE APPLICATION FOR CRE )” to open up the appropriate On-Line Application Form Format.
(v) Fill in On-Line the required details in the Correct Application Form and SUBMIT the On-Line Application electronically NOT LATER THAN 07.10.2010
(vi) Make a note of the allotted System Generated Application Registration Number and Password.
(vii) After applying On-Line, take two (2) Print-Outs of the duly filled in Computerised System Generated Application Form.
(viii) Affix your photograph at the appropriate place on the first page of the Application Form and keep ready with the one set of the prescribed documents to be brought along and submitted only when invited for the Personal Interview. Ensure to also
bring along the Original Documents for verification when invited for the Personal Interview. The other Print-out is to be retained by the applicant for future reference.
(ix) Candidates can modify their Online application form and are requested to make use of this facility to correct the details in online aplication , if any. This Modification facility shall be available two days after registration and and upto 09.10.2010. Modification will be allowed only 3 times. After the above date, no modification will be permitted.Candidates should take utmost care to furnish the correct details while filling in the online application.
The Last Date for electronic submission of On-Line Application is 07.10.2010
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