Saturday 15th May 2010, Walk-ins for Customer Service/ Voice Process Freshers jobs
Posted on May 12th, 2010CSA-UK Voice Process
Job Description:
-Responsible for customer service turnaround within set time frames.
-Maintain a record of processed case reference numbers for logistics.
-Ensure accurate documentation of customer profiles.
-Handle written customer correspondence on behalf of the client.
-Communicate with operations staff on client issues, policy change etc.
-Should be able to communicate effectively with clients (IFA’s) based out of UK.
-Passing the case to the relevant Q based on information given/missing.
-Should be able to analyse customer requirements & process cases accordingly.
-Call up the IFA’s to get information about the applicant
Qualification: Graduate
Exp: 0-2yrs
Walk-in Date: 15th May 2010
Company Name: Wipro BPO Solutions Ltd
Work Location: Mumbai, Mumbai Suburbs
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Walk-in Venue:
Wipro BPO Solutions Ltd
Wipro BPO, Tower7, 3rd Floor,
Above CBD Belapur
Station, CBD Belpur,
Navi Mumbai,
Mumbai.
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