Customer service: Voice Process jobs for Freshers walkins today 18th, 19th, 20th March 2010
Posted on March 18th, 2010CSR- Inbound process
Job Description:
-Handling inbound calls
-Document the calls to ensure all information is captured
-Ensure one time call resolution
-Maintain accuracy of information given and documented
-Adhere to standard operating procedures required by the process
-Attend briefings, trainings/refresher sessions and meetings as required
Soft Skills:
-Experience in any Voice based process
-Excellent Verbal Communication
-Active listening and probing skills
-Sound understanding of MS office Excellent Communication skills
-Good Analytical Skills
Qualification: Any Graduate
Exp: 0-1yr
Walk-in Date: 18th, 19th, 20th March 2010
Time: 11:00am to 04:00pm
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Company Name: IENERGIZER
Work Location: Noida
Walk-in Venue:
IENERGIZER (Granada Services Ltd)
A-37, Sector-60,
Nodia.
Keywords: Customer care, Customer Service, customer support, Freshers jobs in Noida, Inbound Process, March 2010 Jobs, March 2010 Walk-ins, Noida jobs, Telecom jobs, voice Process, walk-in Freshers in Noida
