Back Office, Admin Walk-in today 23rd, 24th, 25th, 26th Feb 2010

Posted on February 23rd, 2010

Back office Associate

Job Description:
This role is primarily to process transactions as per the SLA metrics & procedures defined by the client.
-Review requests and determine if all necessary information was provided
-Follow issuance instructions and enter necessary data into the issuance system.
-Commit/Complete policy for issuance & verify that policy was issued successfully
-Ensure that transactions are processed as per the Desk Top Procedures while handling policy issuance
-Ensure that the assigned targets in accordance with the SLA metrics are met
-Ensure that the quality of the transactions is in compliance with predefined parameters laid down by the SLA metrics
-Communicate effectively via e-mail with the TRV SMEs/ marketing team to resolve any queries related to issuance
-Provide the relevant process reports on a daily basis
-Ensure adherence to established attendance schedules i.e. as per predefined rosters
-Ensure adherence to Company Policies and Procedures

Skills:
-Back office operations
-Flexible to work in night shifts.
-Have good verbal and written communication skills
-Proficient in computers

Qualification: Graduate

Exp: 1+yr

Walk-in Date: 23^rd to 26^th Feb 2010
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Company Name: EXL Services.com ( I ) Pvt. Ltd

Location: Pune

Walk-in Venue:
EXL Services.com ( I ) Pvt. Ltd.
Ground Floor , Tower No.1,
Magarpatta City, Hadapsar
Pune.

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