Customer Support, BPO jobs Freshers, Walk-in today 10th, 11th, 12th, 15th, 16th, 17th, 18th, 19th Feb 2010
Posted on February 10th, 2010Voice based Customer Support
Job Description:
-Provide comprehensive Technical support services to support center customers
-Work within Service Level Agreements, including but not limited to Average Speed of Answer, Average Talk Time, Abandon Time, Hold times, etc.
-Take all steps to troubleshoot issues reported to them and resolve or escalate to the appropriate contact.
-Use all available Knowledge Management Tools during the call
-Take all necessary steps to ensure customer satisfaction at the end of the call
Skills:
-Excellent verbal and written communication skills
-Customer Service Skills
- Microsoft Office Suite, Windows Operating Systems and Internet applications
-Experience in call center, computer support, or customer service experience preferred
-Problem solving skills, organizational skills, and the ability to exercise sound judgment in any customer service scenario
-Willing to work for night shift
Joining: Immediate
Contract: 3 months
Exp: 0-4yrs
Qualification: Any Graduate/Under Graduate
Company Name: C3I Support Services Private Ltd
Work Location: Hyderabad
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Walk-in Date: 10th to 19th Feb 20109(Except Sat and Sun)
Time: 03:00pm to 06:00pm
Walk-in Venue:
C3I Support Services Private Ltd
2nd Floor, Orion Block
Vanenberg IT Park Plot#17,Software Units, Layout
Hi-Tech City,
Hyderabad.
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