Jobs for Technical Support, Voice Process, Walk-in today 5th, 6th, 7th, 8th January 2010
Posted on January 5th, 2010Technical Support Executive-Voice
Job Description:
-Provide comprehensive Technical support services to support center customers
-Work within Service Level Agreements, including but not limited to Average Speed of Answer, Average Talk Time, Abandon Time, Hold Times, etc.
-Take all steps to troubleshoot issues reported to them and resolve or escalate to the appropriate contact.
-Use all available Knowledge Management Tools during the call
-Take all necessary steps to ensure customer satisfaction at the end of the call
Skills:
-Excellent verbal and written communication skills
-Customer Service Skills
-Microsoft Office Suite, Windows Operating Systems and Internet applications
-Problem solving skills, organizational skills, and the ability to exercise sound judgment in any customer service scenario
Qualification: UG/Any Graduate
Exp: 1+yr
Walk-in Date: 5ht to 8th Jan 2010
Walk-in Time: 04:00pm to 08:00pm
Company Name: C3I Support Services Private Ltd
Work Location: Hyderabad
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Walk-in Venue:
C3I Support Services Private Ltd
2nd Floor, Orion Block
Vanenberg IT Park Plot#17,Software Units, Layout
Hi-Tech City,
Hyderabad.
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